Technical questions

How do I set up newemail.io on my mobile device?

To set up newemail.io on your mobile device, download any email client like Outlook or Gmail. Add a new account and select IMAP/SMTP as the account type. Enter your newemail.io email address, password, and server details (provided in your account settings). Follow the setup instructions, and you’ll be ready to use newemail.io on the go.

What are the IMAP and SMTP settings?

The IMAP server for newemail.io is imap.your_domain (port 993, SSL required). The SMTP server is smtp.your_domain (port 465 or 587, SSL/TLS required). Use your email address and password to authenticate both servers. Check your account settings for more details if needed.

Why am I not receiving emails on newemail.io?

If you’re not receiving emails, check your spam/junk folder first. Ensure your storage quota isn’t full by reviewing your account dashboard. Verify that your domain’s DNS settings, such as MX records, are correctly configured. If the issue persists, contact customer support for troubleshooting assistance.

How do I increase the email storage limit on newemail.io?

To increase your storage limit, log in to your account dashboard and navigate to the subscription settings. Upgrade to a higher-tier plan that offers more storage. The changes will apply immediately after payment. For additional assistance, contact customer support.

Can I use newemail.io with third-party email clients?

Yes, you can use newemail.io with any third-party email client that supports IMAP or SMTP. Simply configure the client using the server settings provided in your account. This allows you to access emails on platforms like Outlook, Thunderbird, or Gmail. Contact support if you encounter configuration issues.

How do I recover a deleted email in newemail.io?

Deleted emails are moved to the Trash folder, where they remain for 30 days. You can restore them by selecting the email and moving it back to your inbox. If the email is no longer in Trash, it may not be recoverable. Contact customer support for further recovery options.

What security features does newemail.io provide?

[vc_column_textnewemail.io offers end-to-end encryption for secure communication. Additionally, two-factor authentication (2FA) protects your account from unauthorized access. Antivirus and Anti-spam phishing filters help safeguard against malicious emails. All data is stored on secure servers with regular backups.[/vc_column_text]

How do I update my DNS settings to use newemail.io?

Log in to your domain registrar’s dashboard and locate the DNS settings section. Add or update the MX records to point to information from our setting. Also, ensure SPF, DKIM, and DMARC records are configured correctly for improved email delivery. Check the newemail.io help center for exact record values.