At newemail.io, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our email services (the “Services”).

1. Information We Collect

When you use newemail.io, we may collect the following information:

1. Account Information: This includes your name, email address, username, and any additional details provided during account creation. This data is necessary to set up and maintain your account.
2. Usage Data: We collect information about how you interact with the Services, including login times, IP addresses, browser types, operating systems, and actions performed (e.g., email sending and receiving). This data helps us optimize and improve the platform.
3. Communication Data: Emails and messages sent or received through newemail.io are processed and stored to ensure proper delivery and functionality. We employ secure servers and encryption to protect your data while it is in transit and at rest.
4. Payment Information: For premium features or subscriptions, billing details such as credit card information are processed securely through trusted third-party payment providers. We do not store your payment details. Transaction history is retained for compliance and record-keeping purposes.
5. Support Interactions: When you contact our support team, we may collect details related to your query to improve customer service and resolve issues effectively.

2. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide, operate, and maintain the functionality of newemail.io;
• Customer Support: To respond to inquiries, troubleshoot issues, and provide assistance;
• Service Improvements: To analyze usage patterns and improve our Services;
• Marketing Communication: With your consent, to send promotional offers, updates, and newsletters;
• Legal Compliance: To meet legal obligations and enforce our Terms of Use.

3. Sharing Your Information

Your personal information is not sold or rented to third parties. However, we may share data in the following circumstances:

• Service Providers: Trusted partners who assist in delivering our Services, such as hosting providers, payment processors, and analytics tools. These third parties are contractually obligated to protect your data and use it only as instructed.
• Legal Authorities: When required by law, such as to comply with a subpoena, court order, or other legal process, or to protect the rights, safety, and property of our users and newemail.io.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred to the acquiring entity. You will be notified if your information is subject to a different privacy policy as a result of such changes.

4. Data Security

We implement industry-standard security measures, such as encryption, firewalls, and regular system audits, to protect your information. Specific practices include:

• Encryption: All sensitive data is encrypted during transmission using TLS protocols.
• Access Control: Restricted access to sensitive data, limited to authorized personnel only.
• Monitoring: Real-time monitoring for unauthorized access and potential vulnerabilities.

While no online platform is completely secure, we strive to minimize risks and encourage strong passwords and user vigilance.

5. Your Rights

Depending on your location, you may have the right to:

• Access and review the personal data we hold about you;
• Request corrections or updates to your information;
• Delete your data or restrict its processing;
• Opt out of non-essential data collection and communications;
• Withdraw consent for data processing where consent was previously provided.

To exercise these rights, contact us at support@newemail.io. We will respond to your request in accordance with applicable data protection laws.

6. Data Retention

We retain your data only as long as necessary to provide our Services or comply with legal obligations. Upon account closure, personal data will be deleted unless required for regulatory or legal purposes.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated to you directly. Continued use of our Services after updates constitutes acceptance of the revised policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@newemail.io.